DELIVERY costs & info:
All products are HANDMADE in small batches and can be subject to being out of stock - therefore normal DESPATCH time is up to 7 days (10-14 days in the busier seasons - eg., summer, christmas, easter) this also depends on the quantity ordered, please call if you require your items more urgently for available delivery options. Personalised gifts (chocolate shoes/champagne bottles etc.) take between 10-14 days to make and despatch (if a gift is required in an emergency, please contact me to check which items I have in stock - and which could be sent earlier)
If items are required for a later date please state this when ordering and arrangements will be made to place your order in a suitable delivery slot to suit you.
Deliveries to the UK (excl. Highlands, Islands etc)
If our standard postage is chosen your items will be posted via First Class Royal Mail or Signed For First Class Royal Mail - this service offers "next day delivery with most First Class items" but according to Royal Mails terms and conditions it can take up to 10 days to reach you. Although we keep a close eye on when you're items are required and will post in good time (as long as ordered within our specific times of notice above) we cannot be held responsible for your items not arriving if this service is used. We strongly advise that you contact us to opt for a guaranteed next day delivery to ensure safe receipt on any last minute orders. Our next day delivery service is a NEXT DAY AFTER DESPATCH and not a next day after you place the order, the items do have to be made first as specified above.
Postage costs
Delivery costs are calculated automatically and shown on PayPal payment confirmation page.
Please note that some of these services will have to be signed for on delivery.
Shipping cost is based on order total:
Up to £29.99 - £4.95
£30.00 to £59.99 - £6.95
£60.00 and up - £11.95
NB. Many bigger value orders will have to be packed into two or more parcels (to ensure safe delivery of fragile items) - if after packaging I find that too much p&p has been charged I will, of course, refund excess.
Deliveries only take place Monday to Saturday (and I prefer to despatch early in the week, to avoid packages sitting in Post Offices over the weekend).
Please contact us to place order if a different method is required
Highlands & Islands Delivery
Most couriers are unable to offer a guaranteed delivery time to certain 'remote' areas of the UK and shipping rates may vary. If you know your recipient is in one of these areas, please contact us in advance to discuss shipping times and rates. If an order is placed for delivery to an area classified as 'remote' we will contact you to advise of any surcharges that may apply.
INTERNATIONAL ORDERS:
At the current time I do not accept International orders - there are various complicated Customs rules which I can't comply with, plus the added difficulties of damage/melting, etc., which can occur when shipping into countries with very different weather conditions to ours (in cold/wet Wales)
If orders are made which I cannot fulfil I will, at my earliest opportunity (and please bear in mind the time differences) issue a refund.